This guide helps managers and admins get productive quickly after handoff. It assumes deployment and deep setup are complete or in final review by VoxxAgent.
Getting StartedOnboardingRolesRhythm
How to start using your VoxxAgent after deployment
A practical orientation for the people who will run voice programs day to day after VoxxAgent has deployed your agent.
VoxxAgent TeamApril 16, 20266 min read
What this guide is for
When to use it
Use it in your first internal enablement session, when onboarding a new site, or when a new lead takes over daily operations.
Who does what after deployment
- VoxxAgent: deployment, configuration changes that require product expertise, and structured support requests.
- Your team: launching approved calls, monitoring results, feeding business context back to us (hours, scripts, policy updates).
Step-by-step: a simple first-week plan
- Day 1: Walk through the workspace with your VoxxAgent summary—where agents appear, where call lists live, and where history is viewed.
- Day 2–3: Complete one supervised calling exercise with a small list.
- Day 4–5: Assign a single owner for daily metrics review and define what “escalate to VoxxAgent” means internally.
What to check before scaling; what to monitor after
Before scaling, confirm internal approvals and list quality. After, watch completion rates and any spike in missed or failed statuses so you can report trends early.
Common pitfalls
- Assuming every user has the same permissions—verify roles before launch day.
- Skipping a dry run with operations—one short rehearsal prevents confusion under load.
Want help with a live workflow?
Our team maintains your deployed agents. For usage questions, first batch launches, or inbound performance reviews, open a ticket or reach the solutions team—we partner with you on operations after go-live.
Related customer guides
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Batch CallingHow to run batch calls with VoxxAgent
Understand what batch calling is for, how to prepare a list, execute a run, and what to review when execution completes.
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